21 Comments

  1. Mike
    Mike December 10, 2013 at 4:42 am

    Hey Ray, good to hear you ended up able to finish without the resupply… I’m putting together a list of JMT packers right now, would rather leave them off the list… can you email me (or comment here if you want) the name of the outfit?

  2. John
    John December 10, 2013 at 5:09 am

    Yes. Please let us know who it is do we can avoid these jokers! They give everyone else a bad name!

  3. Gail
    Gail December 10, 2013 at 5:42 am

    I would also like to know the name of the packer.

    In August five of us combined for a packer delivery (Cedar Grove Pack Station, coming from the west side) at Woods Creek. Because there were five of us, the cost was only $125 each. I bailed out of the trip before Woods Creek, but all of the others completed their hike. The packer (who used mules, not horses) told us in advance that they would be there late afternoon. They showed up right when they were supposed to. They also had been extremely helpful and accommodating in phone conversations in advance of our trip (they don’t do email either, and I had nothing in writing, but it didn’t matter). After the trip I did not ask for a refund of my $125 because in fact they’d made the trip to Woods Creek – returning my money would have been a loss for them. But, unexpectedly, one morning I found a check for a full refund in the mail, minus only the cost of postage to return my box to me. I recommend Cedar Grove Pack Station.

  4. geekgirl
    geekgirl December 10, 2013 at 6:58 pm

    Thank you for the great article.

    First, the thing I really appreciate about your blog is the honesty. You tell it like it is….and you do so fairly, without letting emotions get in the way. I appreciate that.

    Second, having a husband who is an attorney has taught me that getting it in writing is invaluable, so your advice is spot-on. Not only does it protect you, but it makes sure that there are no misunderstandings, hopefully avoiding the problem from occurring in the first place. Isn’t that what we really want?

    Even good companies can have bad employees, or miscommunications. Having everything in writing helps prevent this to start with, and ensures everyone is in agreement, and gives you recourse if something does go wrong. When something as important as food is at stake, it can mean the difference between finishing and bailing. Great advice as always, and thanks for the article!

  5. Fred Brockman
    Fred Brockman December 11, 2013 at 7:07 pm

    Hi Ray,
    You didn’t mention what the nature of your refund was, which could make a substantial impact on the conclusion a reader might make. Happy holidays to you and your family.
    fred

  6. Fred Brockman
    Fred Brockman December 11, 2013 at 7:13 pm

    Ray,
    If you’re not planning to do so already, a blog entry on the situations and folks who helped you through the food shortage, would be interesting reading.

  7. Mike
    Mike December 22, 2013 at 4:29 am

    I would not allow some two-bit operation to steal $300 from me. I would have paid them a visit.

    If they will do it to one person, they likely have and WILL do it to more.

    A reputable operation would have refunded your money if they screwed up.

    Obsfucation doesnt serve the purpose here you think it does.

  8. Mike
    Mike December 22, 2013 at 10:37 am

    well, things obviously didnt, and you had witnesses to that effect.
    Possibly an employee screwed up, and just wanted to paper things over. Who knows.

    But as it stood they were guilty of wire fraud, a federal offense.

    Refunding your $300 compared to fighting federal charges would be a no-brainer. Should have had a lawyer send a letter.

  9. Roleigh Martin
    Roleigh Martin June 5, 2014 at 9:41 am

    Ray, are you able to pinpoint all the Packers that are licensed to service that point. I’m thinking there are between 3-4 packers that can handle that location. It would be nice to name the full slew of them.

    One document we lack about the JMT is what packers service which location, the locations that need documenting to me are the following:

    1. JMT/Bishop Pass Junction near the LaConte Canyon Ranger Station
    2. Woods Creek
    3. Kearsarge Pass/JMT Junctions (this I believe is easy as only Sequoia Kings Pack Train (a Berner pack company) I think is licensed here).

  10. hamish
    hamish July 21, 2016 at 2:51 pm

    on my first JMT hike had arranged resupply at Kearsarge Pass with East Side Sierra Shuttle.
    we where 3 days ahead of schedule
    phoned to change dates, no way totally inflexible
    hitched out lone pine to pick up box (lost $300 resupply cost)
    paid waiter at restaurant $200 to drive us back to Kearsarge Pass
    also lost $500 on pick up at Whitney portal , got there 5 days early easily hitched to lone pine

    lesson learned have flexible arrangements or just pay a local guy

  11. Danica Radulovich Berner
    Danica Radulovich Berner February 17, 2017 at 9:18 pm

    The pack outfit Ray mentions was not mine…which is Sequoia Kings Pack Trains, Independence…
    However, we do resupply services at several destinations.
    Danica Radulovich Berner
    SKPT
    INDEPENDENCE, CA

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